Turn Bad Members into Good Members in Online Communities
Are there ‘people’ in your online community that act like angry 11-year-olds? Do they ridicule others, make ridiculous claims, cause drama, and try to be as much of pain in the ASP (if you’re using Microsoft technologies) as possible? Social networks expert danah boyd posted some thoughts about problem users, and asked how we might fix the problems that bring out their negative behaviors. I think I have some answers…
It’s All About Attention
danah writes: “people regularly seek attention (even negative attention) in public situations and […] public forums notoriously draw in those who are lonely, bored, desperate, … [Read the rest »]